Support

Write to us at icantcodefyi@gmail.com. A real person reads every message.

Common questions

How do I add a widget?

Touch and hold an empty spot on your Home Screen (or your Lock Screen, then Customize), tap Add Widget and pick Omi. The app also has a short guide in Settings.

How do I change my reminders?

Open Settings in the app and tap Reminders. You can change how many you get and the time window, or turn them off.

How do I cancel my subscription?

Subscriptions are managed by Apple or Google. On iPhone: Settings → your name → Subscriptions → Omi. On Android: Play Store → profile → Payments & subscriptions → Subscriptions. Deleting the app doesn't cancel it.

I paid but don't have Premium

Open the paywall in the app and tap Restore. Make sure you're signed in to the same Apple ID or Google account you bought with.

Can I get a refund?

Refunds are handled by the store you paid through. On iPhone, request one at reportaproblem.apple.com. On Android, through Google Play's order history.

Will I lose my favorites if I change phones?

Sign in with Apple or Google in the app before you switch. Your data is backed up and comes back when you sign in on the new phone.

Delete your account

Email icantcodefyi@gmail.com from the address linked to your account (or tell us you used Sign in with Apple, and the date you signed up). We’ll delete your account and backed-up data within 30 days and confirm by email. Data stored only on your phone is removed when you delete the app. Deleting your account doesn’t cancel a subscription; cancel it in your App Store or Google Play settings.

More detail in our Privacy Policy.